TERMS OF SERVICE

Regarding the price of product

The tax included total is rounded down to the nearest whole number.

Payment
  • Credit card
  • Bank transfer

*Production starts after payment confirmation

Freight charge

CAR OTAKU JAPAN ships to countries all over the world. After agreeing to all conditions and messaging with the customer through their “my page”, the shipping cost will be decided. For the shipping price please confirm on your “my page”.

*We cannot ship to areas that are not serviced by a distribution company/ delivery company. If this is the case please consult with us beforehand. We will do everything we can to properly meet your needs.
*The prices listed on this site do not include shipping, duty, or import consumption tax / VAT. Before placing an order with us please check with your country’s laws and regulations.

Shipping information
<Distribution Business>
CAR OTAKU JAPAN ships with [delivery company].
<Package Tracking Service>
You will receive an email from [delivery company] with a tracking number. There will be no contact on the expected delivery date. A signature is needed upon delivery of the package, so please try to be home on the delivery date.
<If Packages Does Arrive>
If the item does not arrive, please contact the delivery company directly with the tracking number.
Shipping area

CAR OTAKU JAPAN ships to the following areas.

<Shipping Areas>
[A] KOREA,TAIWAN
[B] CHINA,HONGKONG,MACAU
[C] INDONESIA,THAILAND,PHILIPPINES,SINGAPORE,etc.
[D] INDIA,OCEANIA,AUSTRALIA,NEW ZEALAND,etc.
[E] U.S.A,CANADA,MEXICO
[F] EUROPE,U.K.,SPAIN,GERMANY,NETHERLANDS,etc.
[G] M.EAST,U.A.E.,ISRAEL,TURKEY,IRAN,etc.
[H] S.AMERICA,ARGENTINA,EGYPT,CAMEROON,NIGERIA,etc.
About Shipping

After agreeing to all CAR OTAKU JAPAN conditions and the shipping cost and stock confirmation has been completed, the final price is decided. The item will be shipped within 3 to 5 business days. In addition, if the requested item is not in stock, a separate notification will be sent

*Due to weather and traffic conditions the delivery may be delayed. We appreciate your understanding.

Cancellation of order

As a general rule, CAR OTAKU JAPAN does not accept returns.
However if the item is faulty or a different item from the one you ordered is delivered please contact us within one week of the package’s arrival and send the item back to us. A replacement will be sent immediately.

ORDER PROCESS & INTERNATIONAL SHIPPING FEES

  • HOW TO BUY
  • TERMS OF CONDITIONS
  • FAQ
  • PRIVACY POLICY

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